Last updated: December 6, 2025

This Privacy Policy describes how Gearhead Design (“the Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit our website, use our services, or make a purchase from GearheadDesign.com (the “Site”), or otherwise interact with us (collectively, the “Services”). “You” and “your” refer to any user of the Services, including customers, visitors, and individuals whose information we collect according to this Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational changes, legal requirements, or improvements to our practices. Updated versions will be posted on the Site with a new “Last updated” date. Additional notifications may be provided where required by law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information from a variety of sources. The type of information collected depends on how you interact with the Site.

Beyond the specific uses listed below, we may use your information to communicate with you, improve the Services, meet legal requirements, enforce our terms, and protect our users and Site.

Types of Personal Information We Collect

1. Information You Provide Directly

This may include:

• Contact details: name, address, email, phone number.
• Order information: billing and shipping addresses, payment confirmation, email, phone number.
• Account information (if you create an account): username, password, security details.
• Customer support content: messages or details you provide when contacting us.

Some features may require certain information. If you choose not to provide it, those features may be unavailable.

2. Information Collected Automatically (Usage Data)

Like most online stores, we use cookies and similar technologies to collect information about your interaction with the Site, such as:

• IP address
• Browser and device details
• Pages viewed, links clicked, time spent on Site
• Shopping activity and preferences
• Network and connection information

This helps us secure, improve, and optimize the Services.

3. Information From Third Parties

We may receive information from:

• Service providers supporting our WooCommerce store (including website hosting, security, analytics, and email providers).
• Payment processors, who collect payment details to complete your order (e.g., credit/debit card information, billing address).
• Analytics and advertising partners, who may collect data via cookies, pixels, or tracking tools.

Any third-party data is handled according to this Privacy Policy.

How We Use Your Personal Information

To Provide Products and Services

We use your information to:

• Process payments
• Fulfill and ship orders
• Manage returns or exchanges
• Maintain your account
• Send order-related communications
• Operate core store functionality

Marketing and Advertising

We may use your information to:

• Send promotional emails or messages
• Display targeted advertising on our Site or on other websites
• Customize shopping experience and product recommendations

You may opt-out of marketing at any time.

Security and Fraud Prevention

We use personal information to detect and prevent:

• Fraud
• Unauthorized access
• Illegal or malicious behavior

Protect your account by keeping your login information secure.

Customer Support and Service Improvement

We use your information to:

• Answer questions
• Improve the Services
• Monitor site performance and resolve issues

Cookies

We use cookies to:

• Power core WooCommerce functionality
• Remember preferences
• Run analytics
• Personalize content
• Support marketing and advertising

You may disable cookies in your browser, but some features may not work correctly.

Our Site recognizes Global Privacy Control (GPC) signals for applicable privacy rights and will treat them as requests to opt out of targeted advertising where required by law.

How We Disclose Personal Information

We may share your information with:

• Vendors and service providers (hosting, IT, payment processors, shipping/fulfillment partners, analytics, customer support).
• Business and marketing partners for advertising or promotional purposes.
• Social media integrations or services you choose to use.
• Affiliates, where necessary for business operations.
• Legal authorities, when required to comply with law or protect our rights.
• Parties involved in business transfers (e.g., merger, acquisition, restructuring).

We do not use or disclose sensitive personal information without your consent.

Some personal information may be considered “sold” or “shared” under certain state privacy laws when used for advertising purposes. You can opt-out at any time.

Third-Party Websites and Links

We may link to external websites. These sites operate independently, and their privacy practices are not controlled by us. Always review their policies before sharing personal information.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect information from individuals under 16. If you believe a child has provided information, contact us to request deletion.

Security and Data Retention

We use commercially reasonable measures to protect your information; however, no system is completely secure.

We retain information as long as necessary to:

• Provide the Services
• Maintain your account
• Meet legal requirements
• Resolve disputes
• Enforce agreements

Your Privacy Rights

Depending on your location, you may have rights such as:

• Access/Know
• Delete
• Correct
• Portability
• Opt-out of sale/sharing/targeted ads
• Restrict processing
• Withdraw consent
• Appeal decisions
• Manage communication preferences

You can exercise these rights by contacting us.

We may require verification before completing your request. You may authorize an agent to act on your behalf where permitted by law.

We will not discriminate against you for exercising your rights.

Complaints

If you have concerns about our privacy practices, contact us. You may also have the right to report issues to your local data protection authority.

International Users

Your information may be processed outside your country. When transferring data out of Europe, we rely on approved mechanisms like Standard Contractual Clauses.

Contact Us

If you have questions about this Privacy Policy or would like to exercise your privacy rights, please contact us using the Contact Us available in the navigation.

For applicable data protection laws, Gearhead Design is the data controller of your personal information unless stated otherwise.